Who We Are
We are LiManila Spa, an online beauty products store built on WordPress. Our website is located at https://limanilaspa.com and hosted by Hostinger. This privacy policy explains how we collect, use, and protect your personal information when you visit our site, make a purchase, or interact with our services.
What Information We Collect
We collect the following types of information:
Personal Information: When you place an order through our WooCommerce store, we collect your name, email address, shipping and billing addresses, and payment details. If you sign up for our email list, we collect your email address and, optionally, your name or preferences.
Account Information: If you create an account on our WordPress site, we store your login details and any profile information you provide.
Browsing Data: We use cookies and pixels to track how you interact with our site—like what products you view, add to your cart, or purchase. This includes your IP address, browser type, and device info.
Comments: If you leave a comment on our WordPress blog or product pages, we collect the data you enter (e.g., name, email), plus your IP address and browser details to detect spam.
How We Use Your Information
We use your data for these purposes:
To process and ship your orders (e.g., your address for delivery, payment details for checkout).
To send you order updates, receipts, or support messages via email.
To market our products—like sending you promotional emails (if you’ve signed up) or showing you personalized ads via pixels (e.g., on social media).
To improve our site—like analyzing browsing patterns to optimize product layouts or fix issues.
To prevent fraud and keep our site secure (e.g., checking IP addresses for spam or suspicious activity).
Cookies and Tracking
We use cookies and tracking tools to make your experience better and support our marketing:
Essential Cookies: These keep your cart active, remember your login, or check if your browser accepts cookies. They’re temporary or last up to two weeks if you choose “Remember Me” at login on our WordPress site.
Marketing Cookies & Pixels: Tools like Google Analytics or Facebook Pixel track your browsing to show you relevant ads or measure our site’s performance. These may last up to a year unless you clear them.
You can manage cookies through your browser settings or opt out of non-essential tracking via our cookie consent popup (if applicable).
Who We Share Your Data With
We share your information with trusted partners to run our store:
Payment Processors: Companies like Stripe or PayPal handle your payment details securely.
Shipping Providers: We share your name and address with carriers to deliver your orders.
Marketing Tools: Email platforms (e.g., Hubspot) manage our newsletters, while pixels (e.g., Meta, Google) help us advertise. Their privacy policies apply to their use of your data.
Spam Detection: Comment data may go through services like Akismet (a WordPress tool) to filter spam.
Hosting Provider: Hostinger stores all site data, including your personal information, on its secure servers.
We don’t sell your personal information, but some marketing tools might count as “sharing” under CCPA—we’ll explain your rights below.
How Long We Keep Your Data
Order Data: We retain purchase details (like name and address) for as long as needed for legal, tax, or customer service reasons—typically 7 years.
Email Marketing: We keep your email info until you unsubscribe, then delete it promptly.
Comments: If you comment, we store it indefinitely unless you ask us to remove it.
Browsing Data: Cookies and pixel data may persist up to a year unless you clear them or opt out.
Your Rights Over Your Data
Under U.S. laws like the CCPA (if you’re in California), you have rights to:
Access: Request a copy of the personal data we hold about you.
Delete: Ask us to erase your data, except what we must keep for legal or operational reasons.
Opt Out: Stop us from “selling” or sharing your data for ads (e.g., via pixels).
Correct: Update any inaccurate info in your account or by contacting us.
To exercise these rights, email us at limanila.spa@gmail.com . If you have a WordPress account or left comments, you can also edit or delete your info directly through your profile or by reaching out. We’ll respond within 45 days, as required by law.
Where Your Data Goes
Your info is stored on Hostinger’s secure servers in the USA, as part of our WordPress and WooCommerce setup. Some third parties (like payment or marketing providers) may process it elsewhere—check their privacy policies for details. We use HTTPS and Hostinger’s security features to keep it safe.
Google Privacy Policy: https://policies.google.com/privacy
HubSpot Privacy Policy: https://legal.hubspot.com/privacy-policy
WooCommerce Privacy Policy: https://woocommerce.com/privacy-policy/
Contact Us Questions about this policy or your data? Email us at limanila.spa@gmail.com